Over the weekend, while visiting friends in my home state, I got a new cell phone. It was time. Mine only stayed charged for a day or so, and it had always had charging issues (the cord had to be in juuuuuust right for it to charge -- bump it, and it would fail). I spent about 40 minutes at the Verizon store looking at the different phones, and finally picked the one I liked the best. It had a $50 mail-in rebate as part of the offer. Checking out took for freakin' ever! The mouth-breather who was helping me moved like a snail (he also never -- not once -- closed his mouth -- I guess thought he'd suffocate). I wasn't even in a particular hurry, but he was so absurdly slow I almost pounded him!
Then I got home and got my rebate email. The instructions were to mail the signed and dated rebate form to Verizon, along with my proof of purchase, and I'd get a rebate in about a month. What I almost didn't notice -- what they are counting on people NOT to notice -- is that, unless you affirmatively check and change your address, the rebate goes to the Verizon store! Now, Verizon bills come to my house, so I'm pretty sure Verizon has my address. In fact, the store clerk even verified my address!
There is no non-nefarious reason for substituting the store's address for mine. Very, very, sneaky! I know that the phone companies do the "rebate" thing rather than just give a discount because they are counting on a large percentage of the population losing their paperwork or just forgetting. That's sneaky enough, but come on!! Seriously? Sending the rebate to yourself? That's just evil.
I blame the "Can you hear me now?" guy. Personally.
Friday, September 18, 2009
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3 comments:
That's pretty sneaky from a reputable company. I guess it's legal, but still pretty low for Verizon.
Wow. I never deal with rebates.
That is Mr. Monkey's job! ;)
Interesting, because I got my rebate sent directly to my home. My address was already printed on the receipt, so I didn't have to reprint it. I did manage to lose the Visa card they sent me with my rebate on it, but Verizon sent me a new one in less than a week.
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